Frequently Asked Questions
When will my first Record of Good arrive?
We mail each month's edition during the first week of the following month. Join by the 27th to receive the next mailing. Memberships purchased after the 27th will begin with the following month's edition.
How long does shipping take?
Because each Record of Good is mailed using standard postage, most U.S. deliveries arrive within 7–14 business days after they've been mailed. Delivery times may vary depending on your location.
Can I update my address or payment information?
Absolutely! You can update your shipping address, billing information, or manage your subscription anytime through your customer account.
Will my package include tracking?
To keep memberships as affordable as possible, every Record of Good is mailed with standard postage and does not include tracking information.
What if my envelope doesn't arrive?
If your Record of Good hasn't arrived within 14 business days after receiving your shipping confirmation, please reach out to us and we'll be happy to help.
Can I cancel my membership?
Yes. You can pause, skip, or cancel your subscription at any time through your customer account. There are no long-term commitments.